Is your brand helping or hurting your bookings?
In hospitality, trust is everything. Guests book with brands they recognise, remember and feel connected to. Yet, if your website, social media and guest experience don’t align, you could be losing potential guests before they even book.
71% of UK consumers spend more with brands they trust
28% are more loyal when branding is consistent across all touch points
69% of UK adults say trust in a brand influences their booking decisions
At Brand Folk, we work with small hospitality groups to:
Build brand systems that unite all locations
Refresh visual identity for growth & clarity
Position you clearly against competitors
Align staff culture with your customer experience
Create marketing strategies that fill tables
WHAT OUR CLIENT’S SAY
Having worked with Brand Folk for over 10 years and across two iterations of our business, we can safely say we have a great relationship, which has been key to getting the best outcome for our business. Louise and the team always understand what we need (even before we do) and push us to try new things. Together, we have built a brand that has grown with the business and is future proof.
ROGER — LISTO BURRITO
Get a FREE Hospitality Health Check™
Want to know if your brand is working for or against you? We’ll analyse your:
— Website & digital presence
— Social media branding & messaging
— Guest experience & visual identity
— Opportunities to increase bookings
It’s free and it gives you a clear, no-fluff snapshot of what’s working, what’s not and how to fix it.
